Shipping-Returns

Shipping:

We ship anywhere in the Continental United States for a Flat Rate Per Order of $4.99. Orders are shipped within 2-3 business days of purchases. Orders are shipped via USPS and usually arrive between 2-5 business days after shipped.

Returns:

  • All SALE items are FINAL SALE and are not eligible for return.
  • Returns will be issued refunds in the form of a digital Gift Card or if returned in-store an in-store credit card.
  • Returns must be in original, unused, unworn condition with no defects, no stains, no pet hair, no smells, or any signs that the item has been worn or used, with all tags attached. 
  • Please allow up to 5-7 business days to process your return once we receive it.
  • Returns must be received or post marked within 14 calendar days of your order being shipped.
  • Shipping charges are not refundable. We are not responsible for returned shipping costs, lost or stolen packages.

Exchanges:

  • Exchanges are only for the same item in different size or color. Due to our limited quantities per style we can't guarantee an exchange will be possible. 
  • Exchanges must be made within 14 days of the original purchase date.
  • The item you return must meet all of the return guidelines listed above.
  • Please contact customer service at info@janemarieboutique.com. Please provide the order # in the email for faster service.
  • Ship your return item back. Once we receive the return item (please allow up to 5 business days for processing), we will ship out your new item.
  • If we are currently sold out of the size desired, we will be unable to process an exchange so please refer to the return instructions above.

To ship back your order: